Privacy Policy

Our Customer Charter is our pledge to you, the customer. It contains our promise to safe and honest shopping.

Your Privacy Guaranteed
Your privacy is important. That's why we only use information to:

  • Process your orders swiftly - making sure you get what you want, when you want it.
  • Ensure all your transactions are safe and risk-free.
  • Contact you regarding your order
  • Keep you up-to-date with service changes and extra savings we think you'll find valuable.
  • Personalise and customise your shopping experience

We will NEVER pass your information to third parties.

Extra Safe Shopping
We guarantee the safety of your personal and payment card details. IP Endpoints uses industry standard encryption methods to deter would-be hackers. 'Encryption' turns your information into a special code that only Index computers can unscramble. See our Security Guarantee for more information.

Satisfaction Guaranteed
We guarantee that no matter what your needs, you'll always leave us completely satisfied. When you speak to us, we'll listen. When you need to return something, we'll take it back. And when you need fast delivery, we'll turn it around as fast as we can.

A Commitment to quality
We take pride in our commitment to quality. We sell only items that have been tested and evaluated and we contract manufacturers who have proven that they are cost-conscious and efficient. This gives you good quality items at amazingly affordable prices.

Hassle-free Customer Services
IP Endpoints' staff are extensively trained to ensure that you always receive a knowledgeable service that matches the quality of our products. We also offer you a number of hassle-free services to make our products better and your shopping experience easier. Our services range from financial services that give you interest opt-out credit to after sales care services that includes extra guarantees and service plans.

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